SMTP · Integration guide

Connect SMTP to Raysly

Connect SMTP to Raysly from Integrations. This guide covers what the connection does today and what stays in SMTP.

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Connect SMTP to Raysly from Integrations. Raysly sends customer e-mails through your own mail server. The connection is send-only.

This guide says exactly what the SMTP connection does today. Raysly does not read more than the connection asks for.

Connect SMTP to Raysly in four steps: open the SMTP tile, approve SMTP, check the connection, and see what the connection does.

Before you start

  • Sign in to Raysly as the account owner or an admin. Only owners and admins can connect or disconnect an integration.
  • Have the SMTP account that should be linked to Raysly.

Connect

  1. Open the SMTP tile. In Raysly open Settings → Integrations. Find the SMTP tile with the search box or the E-mail filter, and click Connect on the tile. A details panel opens. Click Connect in the panel to go to SMTP.
  2. Approve SMTP. Enter the server, port (465 or 587), username and password in the panel. Raysly checks them by logging in, then stores the password encrypted.
  3. Check the connection. Raysly brings you back to Integrations and shows a green confirmation banner. The tile now says Connected, and the details panel shows which account it is connected as. The tile shows SMTP as connected after the login check succeeds.
  4. Know what the connection does. Raysly sends customer e-mails through your own mail server. The connection is send-only.

Disconnect

In Settings → Integrations open the SMTP tile and click Disconnect, then confirm. Raysly marks the connection as revoked and stops using it. Mail already sent is not recalled. The stored password is deleted from Raysly.

Raysly's authorisation can stay listed at SMTP after you disconnect. To remove it there as well, change or remove that mailbox password on your mail server if you want the old password to stop working.

Frequently asked questions

Who can connect or disconnect?

Only the account owner and admins. Other team members can use what is connected but cannot change it.

The connection to SMTP did not finish. What now?

Raysly shows a red notice at the top of Integrations that starts with "We couldn't complete the connection" and gives a short reason. Click Dismiss and click Connect again. Nothing is connected until you approve the request at SMTP. Still stuck? Email support@raysly.com and tell us the platform, what you clicked and what you saw.

What does Raysly send to SMTP?

The e-mails you ask Raysly to send. Raysly does not download mail from the server.

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