Questions installers ask before they switch

Raysly is one platform for solar installers and engineers, from quote to commissioning: a branded website, automatic 1–4 tier offers with ROI, order and project management, team roles, a client portal and AI production monitoring. It replaces the patchwork of spreadsheets and chat groups.

Raysly is for solar installation companies and engineers. It is not a tool for homeowners: your customers get offers from your own branded site and track their installation in their own client account.

Create your account — it is free to start and needs no credit card. Our team reviews every new installer account, then you set up your brand, choose products from the catalog and publish your site. If you would like a guided look first, you can explore the live demo or book a short tour.

Yes, both. There is a free tier you can stay on, and paid plans start with a free trial. If you do not upgrade after the trial, your site stays live and moves to the free-tier limits — no data is deleted and no customer communication is lost. You can upgrade at any time.

Yes. We copy your pages, images and text, plus your navigation, brand colours, page titles and descriptions, and set up redirects from your old page addresses. You first prove that the website is yours, and you review every page before anything goes live; your old site keeps running until you point your domain to Raysly. Checkout, carts, orders, customer accounts, forms that send data elsewhere and custom scripts are not copied.

No. Your pages are built in a drag-and-drop editor with your logo, colours and content, and you can run on a free yourname.raysly.com address or connect your own domain. Offers are generated for you from your catalog, so there is nothing to code.

Every quote automatically produces 1–4 tiered options, priced from your own catalog, with ROI and cumulative savings shown. The customer sees clear options on your site; you stay in control of the products and prices that feed them.

Mainly from your own branded site and, if you use one, the Raysly plugin or module in your online shop. Leads land in your Raysly inbox. You can also opt in to the regional marketplace as an extra channel.

It is optional. When you switch it on for an offer, that offer becomes visible on the Comparisun consumer marketplace for your region only — a Cyprus installer’s offers stay in Cyprus. Your offers are always live on your own site either way. Leads that come through the marketplace are assigned to you by the Raysly team; leads from your own site come straight to you.

Some plans set limits, such as a monthly lead volume, and each plan card on the pricing page shows what that plan includes. If your volume grows beyond your plan, you can move to a larger one at any time.

Yes. Raysly plugins and modules for WooCommerce, PrestaShop, OpenCart and Magento show your offer widget in the shop and send checkout leads to Raysly. Connecting takes one click from the shop’s admin; you confirm the shop in Raysly and nothing needs to be copied or pasted.

The current plans and prices are always on the pricing page, shown in your region’s currency; local taxes are added at checkout and you can cancel at any time. Yearly billing is cheaper than monthly.

No. The offer generator creates as many quotes as you need, leads from your own site are not billed one by one, and we take no commission on installations you close. Your plan sets the overall limits it includes — see the plan cards on the pricing page.

Your site stays live. Unless you upgrade, your account moves to the free-tier limits. Nothing is deleted and no customer communication is lost, and you can upgrade at any time.

Each plan card on the pricing page shows how many team members the plan includes. Everyone gets a role — sales, engineering, installation or admin — with permissions that match it.

Prices are shown in your region’s currency. Local taxes are added at checkout, where you see the total before you confirm.

Yes. Your site runs on a free yourname.raysly.com address, and you can connect your own domain in the domain settings whenever you are ready. If you move an existing website to Raysly, it stays online at the old address until you point the domain over.

From a curated global catalog of panels, inverters, batteries, EV chargers and mounting systems from major manufacturers — curated, not scraped. You choose what you sell and set your own prices; offers are priced from that selection.

Connecting creates an API key for that shop that can only create leads. It cannot read or change your products, prices, orders, customers or settings. You see exactly what is shared before you confirm, and you can disconnect a shop at any time by revoking its key in Settings → API keys.

You connect inverter feeds, and Raysly alerts you and your customer as soon as production drops below what the system should deliver. It turns after-sales care into something you notice early, and into a service you can offer.

Customer data is hosted in the EU. It is encrypted at rest and handled in line with GDPR.

They are yours. For your leads, team and storefront visitors, Raysly processes data on your documented instructions under a data processing agreement.

Yes. As account owner you can download a ZIP with a copy of every database record and stored file connected to your organisation at any time, under Settings → Close account → Download everything. Passwords, security tokens and other organisations’ data are never included.

An optional feature that encrypts content fields in your browser before they reach us, so we cannot read that content on our own. Your key comes from your passphrase, and you receive a recovery card — keep it safe: if you lose both the card and your device, nobody, including Raysly, can recover the content. Some data needed to run the service stays readable.

Homeowners who come through Raysly deal with real, reviewed installers. A person on our team looks at every new account before it goes live.

Raysly works with local electricity tariffs, VAT and regulatory settings per country. The customer portal and offers can be shown in English, Greek, German, French and Italian, switching automatically per customer. The Raysly site you are reading shows the languages available for your country.

Offers apply the VAT treatment configured for the country. A grant or subsidy only appears on an offer while an official scheme is open — when a scheme closes, its benefit goes to zero rather than being guessed. Always check the current rules with the issuing authority before you promise a customer anything.

Yes. Raysly calculates the Pronovo one-off investment subsidy (EIV) by system size and mounting type. It is an investment subsidy, not a feed-in tariff. Cantonal and communal grants vary by location and are not included.

Yes. Invite sales, engineering, installation and admin staff and give each a role with fine-grained permissions, so people see and do only what their job needs.

Every customer gets a secure guest account where they review their order, follow the installation stage by stage, and find their documents. You can also offer maintenance and other aftercare services through the same account.

Yes. Explore the live demo on your own, or book a free 20-minute tour with the team.

Use the contact page. A person on the team reads every message and replies personally.